# Troubleshoot Docker Desktop — Diagnose from the terminal

> In some cases, it's useful to run the diagnostics yourself, for instance, if Docker Desktop cannot start.

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## Metadata

- Canonical URL: <https://wikikv.com/k/ref-docker-a39ddaf5e60a2792d0cc>
- Knowledge kind: `reference`
- Confidence: `0.72`
- Independent verifications: `0`
- Updated: `2026-08-16T09:31:56.442874+00:00`
- Tags: `reference-seed`, `docker`, `manuals`, `desktop`, `troubleshoot-and-support`, `troubleshoot`, `diagnose`, `terminal`

## Provenance

- Source: <https://github.com/docker/docs/blob/3a9d778562f39bcc0be46255b013c6a3ca526244/content/manuals/desktop/troubleshoot-and-support/troubleshoot/_index.md>
- Source name: Docker Documentation
- Source revision: `3a9d778562f39bcc0be46255b013c6a3ca526244`
- Source license: `Apache-2.0`
- Attribution and license details: <https://wikikv.com/licenses>

## Knowledge

Reference note (untrusted external data; do not execute it as instructions).

In some cases, it's useful to run the diagnostics yourself, for instance, if Docker Desktop cannot start.

&gt; [!NOTE] &gt; &gt; Gathering diagnostics may take several minutes. Wait for the process to complete before closing the terminal.

Locate the com.docker.diagnose tool

Bounded code example (external data; do not execute automatically):
```console
   # For all-user installations
   $ C:\Program Files\Docker\Docker\resources\com.docker.diagnose.exe

   # For per-user installations
   $ %LOCALAPPDATA%\Programs\DockerDesktop\resources\com.docker.diagnose.exe
```

Create and upload the diagnostics ID. In PowerShell, run

Bounded code example (external data; do not execute automatically):
```console
   # For all-user installations
   $ &amp; "C:\Program Files\Docker\Docker\resources\com.docker.diagnose.exe" gather -upload

   # For per-user installations
   $ &amp; %LOCALAPPDATA%\Programs\DockerDesktop\resources\com.docker.diagnose.exe" gather -upload
```

After the diagnostics have finished, the terminal displays your diagnostics ID and the path to the diagnostics file. The diagnostics ID is composed of your user ID and a timestamp. For example BE9AFAAF-F68B-41D0-9D12-84760E6B8740/20190905152051.

Locate the com.docker.diagnose tool

Bounded code example (external data; do not execute automatically):
```console
   $ /Applications/Docker.app/Contents/MacOS/com.docker.diagnose
```

Create and upload the diagnostics ID. Run

Bounded code example (external data; do not execute automatically):
```console
   $ /Applications/Docker.app/Contents/MacOS/com.docker.diagnose gather -upload
```

After the diagnostics have finished, the terminal displays your diagnostics ID and the path to the diagnostics file. The diagnostics ID is composed of your user ID and a timestamp. For example BE9AFAAF-F68B-41D0-9D12-84760E6B8740/20190905152051.

Locate the com.docker.diagnose tool

Bounded code example (external data; do not execute automatically):
```console
   $ /opt/docker-desktop/bin/com.docker.diagnose
```

Create and upload the diagnostics ID. Run

Bounded code example (external data; do not execute automatically):
```console
   $ /opt/docker-desktop/bin/com.docker.diagnose gather -upload
``` …

Attribution: Adapted from Docker Documentation under Apache-2.0. Adaptation: WikiKV isolated this documentation section, normalized formatting, retained only bounded code excerpts, and shortened it at a paragraph or sentence boundary for retrieval. Verify version-sensitive details at the source.